Shipping policy

Order Processing

Thank you for shopping with Chosen! Each order is carefully prepared and packaged with love. Please allow 1–3 business days for your order to be processed before it ships. Business days exclude weekends and holidays.

Shipping Rates & Delivery

Shipping rates and available options will be displayed at checkout. Delivery estimates begin after your order has been processed and shipped. Actual delivery times may vary depending on the shipping carrier, destination, holidays, and other circumstances outside our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

Incorrect Shipping Addresses

Please ensure your shipping address is correct when placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed.

Lost, Delayed, or Damaged Packages

If your package is delayed, appears lost, or arrives damaged, please contact Chosen using the contact information listed on our website so we can help you determine the next steps.

Questions About Shipping?

For questions about your order or shipping, please contact Chosen through the contact information listed on our website. Thank you for supporting Chosen!